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Exchange and return

HOW CAN I RETURN AN ITEM ORDERED ON THE WEBSITE ?

You have a legal timeframe of 14 days - as of the delivery of your order - within which you must notify us of your intention to return an item, the reason for its return and return the item.

Log into your customer account or send us an email to contact@petitelucette.com

Fill out the return slip. This form can also be found attached to your order confirmation email. 

Prepare your return. The product(s) must not have been worn, used, altered, washed or damaged. The label(s) must still be attached to the product(s). The product(s) must be returned in their original packaging (if you wish to return a kit or set, it must contain all the original components)

Include the return slip completed in your package and send your return to

Petite Lucette C/O Marguerite

Cap 18 - 189 rue d’Aubervilliers

Voie C Porte 10

75018 Paris

FRANCE

5- For products return, the cost of the return is paid by the customer

6- All sale merchandise will be refunded as a store credit

7-Your bank account or Paypal account will be refunded (shipping costs excluded). Please allow at least 10 business days for the refund to appear on your statement.

CAN I EXCHANGE AN ITEM?

If you wish to exchange an item, please send us an email to  contact@petitelucette.co. If the replacement item is more expensive than the item it is replacing, there will be a request to pay the difference. In the opposite case, you will receive a voucher (credit note) for the price difference. If you need immediate exchange items, we recommend placing a new order for these items. Exchange-by-mail items only are shipped to you free of charge.



Size chart
Size Height (in) Hauteur (cm) Tour de taille (cm) Chest (in) Poitrine (cm) Waist (in) Tour de taille (cm) Hips (in) Hanches (cm)
3m 20-23 60 40
6m 23-25 67 44
9m 25-27 70 45
12m 27-30 74 46
18m 30-33 81 47
24m 33-35 86 48
2y 33-35 86 20 51 19.5 50 22 55
3y 39 98 21 53 20 51 23 58
4y 41 104 22 55 20.5 52 24 62
5y 43 110 23 57 21 53 25 64
6y 46 116 24 59 22 54 26 66
8y 50 128 25 64 23 57 28 70
10y 55 140 28 70 24 61 30 76
12y 60 152 30 77 25 64 33 84